FAQ's During The Town Hall

There is no deposit taken, but the CIC will have to pay a business opportunity fees.

No.

The business opportunity fees is one time, while renewal fee will be 10% of the business opportunity fees.

The company is investing on technology, branding , logistic vans – we would also like to have partners who are serious on the business model and are willing to invest today and in future.

The projection of earning is directly related to the service levels maintained by the CIC. In a period of one year frame a CIC in metro city could earn Rs 25,000.00 by promoting different services of Connect India.

A CIC will deliver not more than 250 shipments in a day , each CCA ( Delivery associate ) will delivery not more than 25 shipment per days.

250 sft.

The company will provide branding and visual merchandising to promote different product and services.

Maximum 10 customer connect associates, 25 delivers per day per CCA

Yes the company will provide digital and personal training to CIC and their staff.

Yes , you could call our Customer Service Executive for more information.

NO

Yes

Monthly payout on 5th of every month

Minimum one delivery per day to maximum 3 deliveries per day

No the delivery will be done through mobile application with option of digital signature

Yes , especially for seller who sell e commerce market place.

If the parcel is damaged on account of mis handling by the CIC, then it will be the responsibility of the CIC.

Connect India is investing on mobile based technology, through which not only the CIC but the customer could also track and trace his shipment

The CIC is expected to open during milk time and shut down around bread time – 6.00 am to 9.00 pm.. the timing of the delivery will be informed once the route is activated.

The business will be launched on 15th Aug 2015

No

Check web site www.apna.csc.gov.in

For issuance of new aadhaar card the CIC has to make investment of Rs 150,000 in equipment and need to employee a certified operators licensed by UIDAI. Alternately, the CIC can buy a plastic card printing machine at an investment of Rs 60,000.00

No

Answered above

You will have to give notice to the company.

No

The pricing of the services is not fixed and will change from time to time with prior notice to the CIC.

Wallet is an advance that is to be maintained by the CIC with CI to enable cash on delivery shipment.

Min Rs 10,000 wallet balance has to be maintained and the CIC expected to top the wallet to the extend of the COD delivery amount and the information on the expected COD will be informed minimum 24 hours in advance.

Online banking

No, the customer has to call the call center of e commerce player and discuss the same. The customer has the choice to accept or reject the delivery without opening the packet.

The customer will have to call the e commerce player , we are only responsible to delivery and not for the content or quality of the package.

The same will be informed as per the van timing

Connect India Van will deliver and collect shipment at a fixed time every day

No

Restricted to area of operations.

The CIC should send the enquiry to www.apna.csc.gov.in

Directly by CSC e SPV

Depends either glow sign or standard tin boards

Already provided in the agreement

Restricted to area of operations